How PrimeWays Portugal handles personal data connected to inquiries and bookings.

This policy explains how we collect, use, and store information connected to transport bookings, route planning, and customer support.

Information collected

PrimeWays Portugal may collect contact details, travel information, passenger counts, luggage details, and booking-related preferences submitted through the website, phone, WhatsApp, or email.

Purpose of use

Information is used to respond to inquiries, coordinate private transfers or day trips, manage booking records, process payments, and provide customer support.

Data sharing

Personal data is shared only where necessary to deliver the requested service, process payments, comply with legal obligations, or support essential website functionality.

Data rights

Users may request access, correction, or deletion of their personal data, subject to legal retention duties and operational records required to deliver or account for services.